Articles
- Getting started with Agentic StorefrontLearn what Agentic Storefront is, why brands use it, your three build options, and what you need to get your core build live.
- Getting started with the Swap CS AgentLearn what the Swap CS Agent is, where it's available, and what to expect as you get set up on your Agentic Storefront or standard Shopify store.
- Getting to know your storefront agent: how it understands your brandHow your storefront agent learns your brand's story, products, and tone of voice — and keeps refining that understanding over time.
- How to issue an Agentic Storefront refund when you don't use Swap ReturnsHow to issue and manage refunds for Agentic Storefront orders if you process returns outside of Swap Returns.
- Reference guide: Agentic Storefront integrationsWhat your storefront agent connects to — commerce platforms, payments, email and SMS, loyalty, promotions and helpdesks — and the status of each.
- Reference guide: Agentic Storefront platform supportWhat the Agentic Storefront supports on each commerce platform today, and what setup each one involves.
- Troubleshooting payments on the Agentic StorefrontHow to diagnose and resolve common payment issues on the Agentic Storefront, including failed payments and orders not appearing in Shopify.
- Understanding Agentic returns and refundsThis article explains what happens when you process a return for an agentic order, the statuses you may see, and how behaviour differs between the V1 and V2 portals.
- Understanding Storefront customisation optionsThe storefront settings you can customise, from branding and homepage prompts to promoted collections and product page details.
- Understanding Virtual Try-OnThe two types of virtual try-on available on your storefront, where customers see them, and which product categories aren't supported.
- Understanding Visual Merchandising (Agentic Storefront)How to shape what your storefront agent shows shoppers: hiding and promoting collections, default ordering, a recency boost, and how products are pictured.
- Understanding governance and enforcement (Agentic Storefront)What stops your storefront agent saying the wrong thing: the priority order that puts truthfulness above configuration, what's enforced by the system, and what you control.
- Understanding how payments work on the Agentic StorefrontHow the checkout flow works, what payment methods are accepted, and how to issue a refund for Agentic Storefront orders.
- Understanding the Shopify Agentic Storefront integrationHow your Shopify catalogue reaches your storefront agent, what the agent builds from it, and how to control which products it can see.