Global

Built for brands to go global.

Swap guarantees landed cost, automates duties and taxes, and keeps you compliant everywhere you sell.

Sell across borders, duties handled.

Swap's agent answers shopper questions and acts on them: tracking, returns, exchanges, and sizing, so your team only handles the exceptions.

Resolve customer questions on every channel

Swap guides every shopper to the right product and turns browsing into buying.

Turn browsing into buying.

Swap ships with every carrier, handles the labels, and tracks each order right to the door.

Deliver on any carrier, anywhere.

Swap turns refunds into exchanges and lets shoppers add protected shipping at checkout.

Keep revenue when orders come back.

Swap gets your brand found and recommended by AI and search, so new shoppers find you.

Get found across AI and search.

Swap guarantees landed cost, automates duties and taxes, and keeps you compliant everywhere you sell.

Sell across borders, duties handled.

Book a Demo

Powering 1000+ Global Businesses

A next-generation sales channel for modern brands

Retail

2X conversion rate with Agentic Storefront

“Swap puts the power of brand experience and client interaction back in our hands.”

Retail

Effortless discovery with Swap Storefront

“Our new agentic experience brings the warmth of a personal styling conversation from our stores into the digital space.”

Fashion

£91K retained revenue in a single month

“Swap Storefront is the first AI we’ve used that amplifies that point of view rather than dilutes it.”

Eyewear

Saved 5 minutes per order, across 75 orders per week

“Since introducing the repairs portal, we’ve seen a 25 percent increase in usage of our repairs offering.”

Jewelry

Saved £80,000 in retained revenue

“Swap has been critical in our global expansion shipping from a US warehouse to all over the world.”

Sportswear

140% YoY revenue growth

“We’re seeing 6-8% return rates since switching to Swap. That’s practically unheard of in apparel.”

Men’s Clothing

Saving £5,000 a month in incremental retained revenue

“Swap's Instant Exchange and Shop Now features have been game changers for us.”

Footwear

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”

Outdoor Gear

111% increase in global sales YoY

“Now, we can show exactly what the shipping cost is, what the duties are—or include it in the product price. That flexibility is everything.”

Retail

Retained revenue increased immediately with Swap

“Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time.”

2x

Higher conversion

80%

auto resolution

50%

with 3+ services

AGENTIC COMMERCE PLATFORM

The backbone of Agentic Commerce

Create and configure in minutes

Build any agent in the Swap Admin with your own workflows, knowledge, and guardrails.

Create and configure in minutes

One agent, many channels

Run one agent across your storefront, WhatsApp, and API, or expose it over MCP and A2A.

One agent, many channels

Shared context for every agent

Shared products, orders, policies, and customer memory, so agents act instead of just answer.

Shared context for every agent

Measure what each agent delivers

Resolutions, actions, conversion, and revenue, per agent and per channel, in one dashboard.

Measure what each agent delivers

Create and configure in minutes

Build any agent in the Swap Admin with your own workflows, knowledge, and guardrails.

Create and configure in minutes

One agent, many channels

Run one agent across your storefront, WhatsApp, and API, or expose it over MCP and A2A.

One agent, many channels

Shared context for every agent

Shared products, orders, policies, and customer memory, so agents act instead of just answer.

Shared context for every agent

Measure what each agent delivers

Resolutions, actions, conversion, and revenue, per agent and per channel, in one dashboard.

Measure what each agent delivers

Secured for every transaction

Swap is designed with the highest commitment to trust, security, and compliance.

Learn more

Swap brands scale smarter.

Taxes5 min

When Must Your Brand Register for Sales Tax?

You register for sales tax where you have nexus: a connection to a jurisdiction strong enough that it can require you to collect. Presence creates it, and so does sales volume into a place you have never set foot in. What triggers registration, what changes when you sell cross-border, and why the obligation stays with you when your brand is merchant of record.

What is a Merchant & Importer of Record?

Cross Border Ecommerce4 min

Book a free, 15-minute demo with a specialist

See your operations streamlined by the power of Swap.

Loading form…