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Powering growth through returns
Solutions by swap
An unparalleled exchange experience for your customers
Provide customers with a seamless white-label return platform. Easy for customers, efficient for your team, great for your brand
Enable customers to get the right item before returning the wrong one with easy one-click exchanges. Swap works to save the sale through our instant exchange technology
Get the actionable product insights you need drive to drive up customer satisfaction, enhance your product offering and boost your bottom line
Take back your team's time while staying in full control, with customisable rules to automate your returns processes
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Innovative working capital solutions to help you grow
Balance your cash flow with support from Swap. Swap provides funding from £10k to £2m to help offset the negative impact returns have on your cash flow. Receive funds either as an upfront sum or staggered monthly to suit your needs
Swap credit lets you manage your cash flows, paying your logistics vendors when you need it most
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Join Shopify’s most forward-thinking brands
Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.
Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.
Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform
