Say hello to the
ecommerce OS




Swap powers operations for ecommerce brands looking to scale.

Swap improves every pain point in
your operations journey

From shipping, tracking and package protection, to returns and cross-border. We have you covered. Let us turn your logistics lemons into a Swap lemonade.

And we mean that – our team handles all the direct relationships with your carriers, package-protection providers, and recycling partners to give you time back you never knew you had.

Ship Icon
Track icon
Insure Icon
Return Icon
Recycle Icon
Insights icon
Global Icon

Simplify your tech stack

Let us be your operations backend to your Shopify frontend. We’re the only software solution that takes your tech stack from five to one. This means no more logging into multiple platforms, remembering 10+ passwords, and trying to make the data between them all make sense. We have all your answers in one place.

Returns & Exchanges
Returns your way, or the highway
Swap enables anyone to seamlessly make returns, exchanges, and receive store credits for next time – meaning more retained revenue on day 1.
We love logistics, so you don’t have to
You focus on selling and let us do the rest. From negotiated outbound and return shipping rates to carrier contracts and cross-border shipments, we’ll save you money and time you didn’t know you had.
The best package-protection, well, ever
We secured insurance rates with our global partners and pass off the peace of mind to you and your customers. The best package-protection in e-commerce that also offset our planet’s carbon. Win, win.
Giving your inventory a second life
Returned products don’t have to get tossed. Let us help you dispose of your products and materials responsibly. Help us, help you, help our planet.
Let us stalk your package, so you don't have to
From confirmed to delivered, Track keeps tabs on every outbound and return package in your store. Always en route, never in doubt.
Data so fun you’ll binge it on a Friday night
We go the extra mile and give you insights that actually help you improve your business.Our dashboard manages inventory, tracks cash flow, and details return reasons, all in one place.
We spent so much time and money with various tech partners that don’t integrate and had no insight on potential efficiency gains. Ever since we went live on Swap, we can sit back and manage all our operations including shipping, tracking and returns from one dashboard. My team has never been happier. ”

Samuel Darcy


It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform. ”

Georgia Robinson

Head of Customer Experience

It's the retained revenue through SHOP NOW that makes all the difference. On average we're retaining 12% more revenue than what we were before our switch to Swap. ”

Nikki Sely

Customer Experience Manager

Swap Wordmark

Stay on top of the flock.

Subscribe to get the latest from the ecommerce operating system that reduces your tech stack to one login.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.