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Returns suck, so we made them easy.

Say hello to the only returns management platform you’ll ever need.

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swap commerce ecommerce returns dashboard

Powering growth through returns

More money, less headaches

Each return is on a different journey, and we power them all. Whether your product is headed back to a warehouse, off to a recycling partner, or being offloaded to a reseller, Swap’s platform is built to handle all of your needs, headaches not included.

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ecommerce dashboard returns your products with switches in purple

Nikki Sely

Head of Customer Experience
Desmond & Dempsey

“Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform”

Samuel Darcy

Founder

Serge DeNimes

"Exchanges are 100% the most important thing we look to achieve with returns. Swap has revolutionised our returns process and turned a very real headache into a revenue generation opportunity."

Nikki Sely

Head of Customer Experience

Desmond & Dempsey

"it's the retained revenue through SHOP NOW that makes all the difference. On average we're retaining 12% more revenue than what we were before our switch to Swap. Wooohooo!"

Georgia Robinson

E-Commerce Manager

Article

"It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform"
purple and yellow gradient background

Shipping & Consolidation

Plug into our global network of logistics partners around the world and benefit from our negotiated rates and consolidation centres

Automations & Insights

Get the actionable product insights you need drive to drive up customer satisfaction, enhance your product offering and boost your bottom line

Resell & Recycle

Need to get rid of excess product? Join our liquidation marketplace and list your stuff for sale, buy products you didn’t realize you needed, and we’ll handle the rest.

Returns & Exchanges

Enable customers to get the right item before returning the wrong one with easy one-click exchanges. Swap works to save the sale through our instant exchange technology.

Learn why hundreds of companies use Swap to put more money back into their pockets.
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