See what Swap can do for your ops
What to expect:
- Zero-pressure intro to the Swap platform
- Walkthrough of a relevant use case
- Overview of products and plans
- Insight into integration & customer support
Retain more revenue
Go beyond refunds with exchanges and credit-first flows that protect margin and increase lifetime value.
Less friction
Integrate with best-in-class couriers, 3PLs, and WMS systems to streamline reverse logistics across markets.
Insights that pay off
Use real-time returns data and intelligent rules to automate workflows and reduce operational drag.
Fast, branded experience
Deliver instant exchanges and Shop Now credit through a fully branded, global returns experience.
The only global returns solution built for revenue retention, visibility, and control
Traditional returns systems are fragmented, refund-first, and blind to the insights that drive better decisions.
With Swap, returns become a revenue engine. Connected, intelligent, and built for modern global commerce.
One returns portal for every market, finally
No more split systems or regional workarounds. With Swap, domestic and international returns run through one seamless, custom-branded portal — built to scale globally.
- One global hub for all returns with Swap Global
- Consistent workflows across markets
- Fully branded, flexible, and merchant-controlled
Tip the balance sheet in your favor (by ~10%!)
Built-in logic prioritizes exchanges and store credit over cash refunds — helping protect margin without hurting customer experience.
- Incentivize revenue-friendly return options
- Customize return rules by product, region, or scenario
- Drive up CLV with flexible, brand-aligned workflows
Reverse logistics? Consider it handled.
From warehouse intake to resolution, Swap simplifies the messy middle of returns with built-in logistics, QC, and integrations across your stack.
- Speed up refunds with QC through our warehouse network
- Seamless 3PL & WMS integrations for clean data flow
Returns and exchanges—made actionable
Get real-time visibility into what’s coming back, why it’s happening, and how to respond — across every market.
Know what’s coming back and why
Real-time insights into global return behavior.
Make a switch without losing the sale
Instant exchanges prevent refunds and protect profit.
Returns data that powers better inventory planning
Feed return signals directly into demand planning to reduce future overstocking.
Integrate your systems and
watch returns generate . . . returns.
