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Powering growth through returns

Join Shopify’s most forward-thinking brands

Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.

Phil Stace
Founder
Urban Excess

Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.

Phil Stace
Founder
Urban Excess

Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform

Georgia Robinson
E-Commerce Manager
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