Your storefront agent needs to read your product catalogue and write orders back to your commerce platform. How straightforward that is depends on what you're running.
This page sets out what works today on each platform, and what setup each involves.
Current platform support matrix
Your platform | Supported today | Custom work needed | What to expect |
Shopify (standard) | Yes — fully | No | Our most established route. Catalogue, inventory, pricing and order writeback all handled by a standard connector. |
Centra | Yes, with setup work | Yes, on our side | Live with one merchant today, not yet a standard path. Full catalogue, orders and content-managed imagery are supported. We build the connection; you provide access. |
Shopify Hydrogen (headless) | Yes, with setup work | Yes | Your product images are served from a content management system rather than Shopify directly, so they need mapping individually. Worth raising at the first conversation. |
Salesforce Commerce Cloud | Yes, with setup work | Yes, on our side | Scoped individually. Your engineering effort stays minimal — mainly providing access and agreeing how orders should be written back. |
Custom or headless | Yes, with setup work | Yes | Catalogue mapping is always bespoke. We'll want to understand your data structure early. |
For everything the agent connects to beyond your commerce platform — payments, email and SMS, loyalty, promotions and helpdesks — see Reference guide: Agentic Storefront integrations.