Tired of ReturnGO? See why businesses are switching to Swap.

Every outcome, one platform. The smarter way to run post-purchase.

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Branded, AI-powered tracking

Built-in global compliance and duty drawback

Built-in global compliance and duty drawback

See what Swap can do for your ops

What to expect:

Zero-pressure intro to the Swap platform
Walkthrough of a relevant use case
Overview of products and plans
Insight into integration & customer support

Experience Swap with a live demo

Replace tool sprawl with one global-ready command center.

ReturnGO processes returns. Swap manages the entire post-purchase lifecycle, optimized for international scale.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, and compliance in one AI-powered platform—eliminating tool sprawl and reducing operational complexity.

Fully integrated platform for returns, tracking, and compliance.

Returns-focused tool requiring additional platforms for other needs.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network—freight, booking, or product fulfillment. Swap doesn’t lock you in, giving you full control over speed, cost, and customer experience.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to specific carriers or networks.

Transparent, Predictable Pricing

One clear, capped rate—no surprise markups, reconciliation headaches, or percentage-based fees eroding margins.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing with less cost predictability.

Global Expansion Support

Built-in tax automation, landed cost protection, and duty drawback make going cross-border as simple as domestic. Works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Minimal support for international sales and compliance.

Unified Domestic & International Resolution

Handle post-purchase issues—returns, cancellations, refunds—worldwide in one portal, with automated workflows that cut costs and keep customers informed.

One portal for domestic and international returns.

Primarily focused on domestic returns.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, and compliance in one AI-powered platform—eliminating tool sprawl and reducing operational complexity.

Fully integrated platform for returns, tracking, and compliance.

Returns-focused tool requiring additional platforms for other needs.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network—freight, booking, or product fulfillment. Swap doesn’t lock you in, giving you full control over speed, cost, and customer experience.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to specific carriers or networks.

Transparent, Predictable Pricing

One clear, capped rate—no surprise markups, reconciliation headaches, or percentage-based fees eroding margins.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing with less cost predictability.

Global Expansion Support

Built-in tax automation, landed cost protection, and duty drawback make going cross-border as simple as domestic. Works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Minimal support for international sales and compliance.

Unified Domestic & International Resolution

Handle post-purchase issues—returns, cancellations, refunds—worldwide in one portal, with automated workflows that cut costs and keep customers informed.

One portal for domestic and international returns.

Primarily focused on domestic returns.

Trusted by 700+ global businesses

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What Makes Swap Different?

Scale your business fearlessly, with a platform designed to scale with you.

“We didn’t just need a returns solution—we needed a flexible partner who understood the complexity of our global setup. Swap was that.”

Luke Green
Head of Ecommerce, Red Equipment

FULL-STACK PLATFORM

The all-in-one OS built to move business forward

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“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

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12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”