Tired of Route? See why
businesses switch to Swap.

Full visibility. Real control. A smarter way to own post-purchase.

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Branded, real-time tracking

One dashboard for claims, carrier data, and returns

Built to support your entire post-purchase journey

See what Swap can do for your ops

What to expect:

Zero-pressure intro to the Swap platform
Walkthrough of a relevant use case
Overview of products and plans
Insight into integration & customer support

Experience Swap with a live demo

Built to support your entire post-purchase journey

Swap runs the whole post-purchase journey—tracking, claims, returns—while Route covers only part of it.

Shipping rates

Swap saves merchants 20% on global shipping costs with carrier flexibility. Route does not offer negotiated rates or logistics support.

Negotiated global shipping rates

No negotiated shipping rates

Transparent Pricing

Swap offers transparent, all-in pricing with no surprise fees or markups—just one clear, capped rate. Route’s pricing can include hidden fees or require reconciliation after the fact.

Transparent pricing without contracts or hidden fees

No transparent pricing

Unified Global Returns

Swap provides a single portal for domestic & international returns with cost-saving benefits. Route does not offer extensive returns management beyond domestic.

Unified domestic & international returns portal

Minimal and domestic-only returns management

Tracking tools

Swap powers a connected post-purchase experience with branded tracking, real-time updates, and seamless support integrations. Route provides tracking, but lacks unified service or CX tools.

Branded, real-time tracking & Gorgias integration

Limited post-purchase tracking tools

Trusted by 700+ global businesses

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What Makes Swap Different?

Scale your business fearlessly—with a post-purchase platform that does more.

“Swap’s platform was miles ahead of anything we’d seen. It gave us more control, clearer visibility, and a better way to scale.”

Nitesh Shah
OPERATIONS DIRECTOR @ MANOR’S GOLF

“Swap has been a flexible partner who understands the complexity of our global setup.”

Luke green
HEAD OF ECOMMERCE @ RED EQUIPMENT

“Best rates that I can find, we will be partnering with Swap for the long haul.”

FLORENCE BLACK
OPERATIONS LEAD

“Swap has been critical in our global expansion — shipping from a US warehouse to all countries”

Samuel darcy
MANAGING DIRECTOR @ SERGE DENIMES

Explore Platform

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“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”