Loop not stacking up?

Swap powers operations for global brands—returns, shipping, cross-border, and beyond—all from one login.

Global Expansion Support

Built-in tax automation, duty drawback, and landed cost protection make going cross-border as simple as domestic—works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Limited or no direct international sales and compliance capabilities.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, claims, and compliance in one AI-powered platform—eliminating tool sprawl and manual gaps.

Fully integrated platform for returns, tracking, and compliance.

Primarily focused on returns and exchanges, with separate tools required for tracking or compliance.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network worldwide—no lock-in. Optimise for speed, cost, and CX with negotiated rates.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to preferred carriers or workflows.

Transparent, Predictable Pricing

One clear, capped rate—no surprise markups, reconciliation headaches, or percentage-based fees.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing can erode margins over time.

Agentic Automation

AI detects delivery risks, routes returns smartly, and automates issue resolution before they escalate.

Built-in anomaly detection and smart routing.

Limited AI tools; many processes require manual intervention.

Global Expansion Support

Built-in tax automation, duty drawback, and landed cost protection make going cross-border as simple as domestic—works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Limited or no direct international sales and compliance capabilities.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, claims, and compliance in one AI-powered platform—eliminating tool sprawl and manual gaps.

Fully integrated platform for returns, tracking, and compliance.

Primarily focused on returns and exchanges, with separate tools required for tracking or compliance.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network worldwide—no lock-in. Optimise for speed, cost, and CX with negotiated rates.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to preferred carriers or workflows.

Transparent, Predictable Pricing

One clear, capped rate—no surprise markups, reconciliation headaches, or percentage-based fees.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing can erode margins over time.

Agentic Automation

AI detects delivery risks, routes returns smartly, and automates issue resolution before they escalate.

Built-in anomaly detection and smart routing.

Limited AI tools; many processes require manual intervention.

Trusted by 700+ global businesses

Book a demo

See how Swap simplifies global commerce

What to expect:

Introduction to Swap platform
Transparent pricing and ROI comparison vs Loop
Exploration of key workflows: cross-border + automation + beyond
Guidance on setup, integrations, and support overview

Experience Swap today

One platform. Multiple wins.

Swap transforms post-purchase from a cost center into a growth engine—helping brands cut costs, simplify logistics, and scale globally faster.

Unified returns, shipping, and cross-border in one dashboard

Transparent pricing with no hidden fees

Go live in days, not months

Built for operators—not middlemen.

Scale your operations fearlessly with a platform that simplifies complexity and expands globally as you grow.

“Swap has been critical in scaling our global operations—from US warehouse shipping to customers in every country.”

Operations Lead
SERGE DENIMES

“Best rates that I can find, we will be partnering with Swap for the long haul.”

FLORENCE BLACK
OPERATIONS LEAD

“Swap’s platform gave us more control, clearer visibility, and a better way to scale.”

Nitesh Shah
OPERATIONS DIRECTOR @ MANOR’S GOLF

“Swap has been a flexible partner who understands the complexity of our global setup.”

Luke green
HEAD OF ECOMMERCE @ RED EQUIPMENT

Explore Platform

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“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

Children holding Young Soles shoes in the air

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”