The Narvar Alternative:

Why Ecommerce Brands Are Switching to Swap

Beyond tracking—complete post-purchase control.

Experience Swap with a live demo

Branded, AI-powered tracking

One platform for claims, returns, and global

Built to automate your post-purchase experience

Own the experience. Streamline support. Unify post-purchase ops.

Swap connects tracking, claims, returns, and compliance—Narvar stops at tracking.

Global Shipping & Carrier Flex

Swap saves brands an average of 20% on shipping by negotiating global carrier rates and allowing you to plug in your preferred partners—no lock-in.

Negotiated global shipping rates with full carrier flexibility

Limited to branded tracking and notifications

AI-Powered Tracking

Swap combines branded tracking pages with AI anomaly detection to spot delivery risks early and trigger proactive resolutions.

Branded tracking with real-time updates and automated issue alerts

Branded tracking only—manual intervention required

Unified Claims + Returns Portal

One portal for domestic and international returns, warranty claims, and issue resolution—cutting handling time and costs.

Unified domestic & international returns and claims portal

Separate tools for returns and tracking

Deep Platform Integrations

Swap connects your post-purchase journey to logistics, CRM, tax, inventory, and order systems—removing silos and manual data entry.

Integrated with logistics, CX, compliance, and back-office systems

Minimal logistics and compliance integrations

Growth-Ready Global Ops

From DDP shipping and duty drawback to automated tax filing, Swap gives you every tool you need to expand internationally with confidence.

Built-in cross-border capabilities with tax automation

No direct international growth capabilities

Global Shipping & Carrier Flex

Swap saves brands an average of 20% on shipping by negotiating global carrier rates and allowing you to plug in your preferred partners—no lock-in.

Negotiated global shipping rates with full carrier flexibility

Limited to branded tracking and notifications

AI-Powered Tracking

Swap combines branded tracking pages with AI anomaly detection to spot delivery risks early and trigger proactive resolutions.

Branded tracking with real-time updates and automated issue alerts

Branded tracking only—manual intervention required

Unified Claims + Returns Portal

One portal for domestic and international returns, warranty claims, and issue resolution—cutting handling time and costs.

Unified domestic & international returns and claims portal

Separate tools for returns and tracking

Deep Platform Integrations

Swap connects your post-purchase journey to logistics, CRM, tax, inventory, and order systems—removing silos and manual data entry.

Integrated with logistics, CX, compliance, and back-office systems

Minimal logistics and compliance integrations

Growth-Ready Global Ops

From DDP shipping and duty drawback to automated tax filing, Swap gives you every tool you need to expand internationally with confidence.

Built-in cross-border capabilities with tax automation

No direct international growth capabilities

Trusted by 700+ global businesses

Book a demo

Scale without the silos—with a post-purchase platform that does more.

“With Global-e we had very little control... Swap is helping us bring our brand to more people—faster, smoother, and smarter.”

Luke Green 
Head of Ecommerce, Red Equipment

“With Global-e we had very little control... Swap is helping us bring our brand to more people—faster, smoother, and smarter.”

Nitesh Shah
OPERATIONS DIRECTOR @ MANOR’S GOLF

“Best rates that I can find, we will be partnering with Swap for the long haul.”

Florence Black
Operations Lead

“Swap has been critical in our global expansion — shipping from a US warehouse to all countries”

Samuel darcy
MANAGING DIRECTOR @ SERGE DENIMES

700+ brands rely on Swap

“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

Children holding Young Soles shoes in the air

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”

111% increase in global  sales YoY

Backed by 65% better conversion and 13% higher AOV.

Saved 5 minutes per order, across 75 orders per week

“Since introducing the repairs portal, we’ve seen a 25 percent increase in usage of our repairs offering.”

Close up of man with two fingers showing rings

Saved £80,000 in retained revenue

“Swap has been critical in our global expansion shipping from a US warehouse to all over the world.”

140% YoY revenue growth

“We’re seeing 6-8% return rates since switching to Swap. That’s practically unheard of in apparel.”

Saving £5,000 a month in incremental retained revenue

“Swap's Instant Exchange and Shop Now features have been game changers for us.”

Book a free, 15-minute demo with a real human person

See your operations streamlined by the power of Swap.