Tired of Narvar? See why businesses are switching to Swap.

Beyond tracking—complete post-purchase control.

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Branded, AI-powered tracking

One platform for claims, returns, and global

Built to automate your post-purchase experience

See what Swap can do for your ops

What to expect:

Zero-pressure intro to the Swap platform
Walkthrough of a relevant use case
Overview of products and plans
Insight into integration & customer support

Experience Swap with a live demo

Own the experience. Streamline support. Unify post-purchase ops.

Swap connects tracking, claims, returns, and compliance—Narvar stops at tracking.

Global Shipping & Carrier Flex

Swap saves brands an average of 20% on shipping by negotiating global carrier rates and allowing you to plug in your preferred partners—no lock-in.

Negotiated global shipping rates with full carrier flexibility

Limited to branded tracking and notifications

AI-Powered Tracking

Swap combines branded tracking pages with AI anomaly detection to spot delivery risks early and trigger proactive resolutions.

Branded tracking with real-time updates and automated issue alerts

Branded tracking only—manual intervention required

Unified Claims + Returns Portal

One portal for domestic and international returns, warranty claims, and issue resolution—cutting handling time and costs.

Unified domestic & international returns and claims portal

Separate tools for returns and tracking

Deep Platform Integrations

Swap connects your post-purchase journey to logistics, CRM, tax, inventory, and order systems—removing silos and manual data entry.

Integrated with logistics, CX, compliance, and back-office systems

Minimal logistics and compliance integrations

Growth-Ready Global Ops

From DDP shipping and duty drawback to automated tax filing, Swap gives you every tool you need to expand internationally with confidence.

Built-in cross-border capabilities with tax automation

No direct international growth capabilities

Trusted by 600+ global businesses

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Scale without the silos—with a post-purchase platform that does more.

“Returns were costing us over 3X what they should have been. Swap helped us bring that cost down while improving the customer experience.”

Luke Green
Head of Ecommerce, Red Equipment

“Swap made it easier to track performance and improve our returns experience. It’s been a game changer.”

Stripe & stare
OPERATIONS LEAD

“Swap has been critical in our global expansion — shipping from a US warehouse to all countries”

Samuel darcy
MANAGING DIRECTOR @ SERGE DENIMES

“Swap’s platform gave us more control, clearer visibility, and a better way to scale.”

Nitesh Shah
OPERATIONS DIRECTOR @ MANOR’S GOLF

FULL-STACK PLATFORM

The all-in-one OS built to move business forward

Explore Platform

Compare your old tools.
See how Swap stacks up.

Swap vs. Loop

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Comprehensive platform vs.  Checkout-centric tool

“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”

111% increase in global  sales YoY

Backed by 65% better conversion and 13% higher AOV.

Saved 5 minutes per order, across 75 orders per week

“Since introducing the repairs portal, we’ve seen a 25 percent increase in usage of our repairs offering.”

Saved £80,000 in retained revenue

“Swap has been critical in our global expansion shipping from a US warehouse to all over the world.”

140% YoY revenue growth

“We’re seeing 6-8% return rates since switching to Swap. That’s practically unheard of in apparel.”

Saving £5,000 a month in incremental retained revenue

“Swap's Instant Exchange and Shop Now features have been game changers for us.”

Book a free, 15-minute demo with a real human person

See your operations streamlined by the power of Swap.