The first agentic storefront
Swap replaces static websites with an AI-led storefront that guides shoppers from discovery to virtual try-on to checkout in one seamless journey.
Retain more revenue
Prioritize exchanges and store credit to keep money in your business instead of refunding it.
Seamless Returns & Exchanges
Integrate with best-in-class couriers and logistics providers.
Simplify Operations with Swap
Automate rules, carrier routing, and restocking with embedded AI-driven workflows.
Global Returns Logistics
Consolidate your warehouses, carriers, and 3PL partners into one view — eliminating manual coordination.
The returns platform for global commerce.
Traditional returns systems are fragmented, refund-first, and blind to the insights that drive better decisions.
With Swap, returns become a revenue engine. Connected, intelligent, and built for modern global commerce.
One portal for every return
No more split systems or refund-only workflows. Swap connects returns across every market in a single, branded portal — optimized for speed, visibility, and control.
- One global hub for every return with Swap Global
- Enables cross market consistency
- Fully branded, fully flexible, fully yours
Tip the balance sheet in your favor
Swap brands average a 10% boost in retained revenue by promoting store credit and instant exchanges.
- Custom rules by product, region, and policy.
- Smart logic to surface revenue-friendly options.
- Automated refunds and credit generation to cut manual work.
Reverse logistics? Consider it handled.
From warehouse to refund, Swap simplifies the messy middle with built-in carrier and QC automation.
- Pre-negotiated carrier rates to save costs.
- WMS and 3PL integrations for seamless data flow.
Returns, exchanges, and refunds — unified in one platform.
Real-time data on returns
Know what’s coming back and why — instantly.
Prevent lost sales
Offer live inventory credit and instant exchanges.
Plan better
Feed returns data into inventory and demand planning to reduce waste.
Integrate your systems and
watch returns generate . . . returns.
Book a free, 15-minute demo with a real human person
See your operations streamlined by the power of Swap.