How to rename the returns portal tab (Returns V2)

Explains how to customise the browser tab name shown when a customer opens the returns portal, and the default fallback if no name is set.

1 min readUpdated Oct 1, 2026

Setting the tab name

This article explains how to customise the name shown in the browser tab when a customer opens your returns portal.

  1. Go to Settings → General in your dashboard.
  1. Locate the Returns portal tab name field.
  1. Enter the name you want customers to see in their browser tab.
  2. Save your changes.

Default behaviour

  • If left blank, the tab name defaults to your store name.
  • If a default name can't be determined, it falls back to Returns portal.