HomeFAQGeneralReturns Strategy & Policy (Cross-Border)How many days should I offer for international returns?

How many days should I offer for international returns?

EU law mandates a minimum 14-day cooling-off period. However, 30 days is common practice and some retailers offer 60 days for international orders to account for transit time. Extended windows build confidence but prolong revenue uncertainty. Swap Returns lets you set market-specific return windows.

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