HomeFAQGeneralReturns Strategy & Policy (Cross-Border)How do I enable drop-off returns at local courier points?

How do I enable drop-off returns at local courier points?

Partner with local carrier networks that offer parcel shop drop-off (e.g. DPD, Hermes, PostNL). Generate QR codes or labels that customers print and attach before dropping off. This is cheaper than collection, gives customers flexibility, and reduces failed collection attempts.

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