HomeFAQGeneralReturns Strategy & Policy (Cross-Border)How do I localise my return policy for different markets?

How do I localise my return policy for different markets?

Translate your policy fully, don't just auto-translate. Include market-specific details: local return addresses, accepted carrier options, timeline in local business days, and local language customer service contacts. Poorly localised policies create language barriers that increase complaints and reduce repeat purchases.

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