Swap: an alternative solution to Redo

The agentic commerce infrastructure built to scale any business, anywhere.

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AI-driven logistics, returns, and tracking

Branded portal, automated rules

Discounted shipping rates with carrier flexibility

See what Swap can do for your ops

What to expect:

Zero-pressure intro to the Swap platform
Walkthrough of a relevant use case
Overview of products and plans
Insight into integration & customer support

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Swap vs Redo: Features Comparison

Part of Swap’s agentic commerce infrastructure—powering returns, tracking, compliance, and logistics from a single, intelligent platform.

Global Returns Portal

Manage domestic and international returns in one view with carrier flexibility and negotiated rates.

Unified global portal with negotiated rates.

Primarily domestic returns; minimal international handling and carrier choice.

Integrated Tracking

Branded, real-time tracking linked to returns and support workflows for complete visibility.

Tracking connected to returns and CX integrations.

Basic tracking, often separate from returns process.

Compliance & Logistics

Built-in tax automation and cross-border compliance tools.

Full compliance tools included in platform.

No built-in compliance or cross-border capabilities.

AI-Powered Automation

Backend agents optimize routing, detect fraud, and resolve issues before escalation.

AI-enabled routing and anomaly detection.

No AI-driven automation; relies heavily on manual oversight.

Transparent Pricing

One flat, capped rate—no surprise markups or percentage fees.

Transparent, predictable pricing.

Per-return or tier-based pricing; less predictable over time.

Global Returns Portal

Manage domestic and international returns in one view with carrier flexibility and negotiated rates.

Unified global portal with negotiated rates.

Primarily domestic returns; minimal international handling and carrier choice.

Integrated Tracking

Branded, real-time tracking linked to returns and support workflows for complete visibility.

Tracking connected to returns and CX integrations.

Basic tracking, often separate from returns process.

Compliance & Logistics

Built-in tax automation and cross-border compliance tools.

Full compliance tools included in platform.

No built-in compliance or cross-border capabilities.

AI-Powered Automation

Backend agents optimize routing, detect fraud, and resolve issues before escalation.

AI-enabled routing and anomaly detection.

No AI-driven automation; relies heavily on manual oversight.

Transparent Pricing

One flat, capped rate—no surprise markups or percentage fees.

Transparent, predictable pricing.

Per-return or tier-based pricing; less predictable over time.

Trusted by 700+ global businesses

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Why Merchants Choose Swap vs Redo?

Agent First Intelligence UI showing suggested actions

Scale without limits—with a global-first platform that unifies operations.

“Swap’s platform was miles ahead of anything we’d seen. It gave us more control, clearer visibility, and a better way to scale."

Nitesh Sha
Operations & Logistics Director of Manors Golf

“Swap has been a flexible partner who understands the complexity of our global setup.”

Luke green
HEAD OF ECOMMERCE @ RED EQUIPMENT

“Swap’s platform gave us more control, clearer visibility, and a better way to scale.”

Nitesh Shah
OPERATIONS DIRECTOR @ MANOR’S GOLF

“Best rates that I can find, we will be partnering with Swap for the long haul.”

FLORENCE BLACK
OPERATIONS LEAD

FULL-STACK PLATFORM

The all-in-one OS built to move business forward

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“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

Children holding Young Soles shoes in the air

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”

111% increase in global  sales YoY

Backed by 65% better conversion and 13% higher AOV.

Saved 5 minutes per order, across 75 orders per week

“Since introducing the repairs portal, we’ve seen a 25 percent increase in usage of our repairs offering.”

Close up of man with two fingers showing rings

Saved £80,000 in retained revenue

“Swap has been critical in our global expansion shipping from a US warehouse to all over the world.”

140% YoY revenue growth

“We’re seeing 6-8% return rates since switching to Swap. That’s practically unheard of in apparel.”

Saving £5,000 a month in incremental retained revenue

“Swap's Instant Exchange and Shop Now features have been game changers for us.”

Book a free, 15-minute demo with a specialist

See your operations streamlined by the power of Swap.