AI-driven logistics, returns, and tracking
Branded portal, automated rules
Discounted shipping rates with carrier flexibility
See what Swap can do for your ops
What to expect:
- Zero-pressure intro to the Swap platform
- Walkthrough of a relevant use case
- Overview of products and plans
- Insight into integration & customer support
Experience Swap with a live demo
Unify every order. Control every outcome.
Part of Swap’s agentic commerce infrastructure—powering returns, tracking, compliance, and logistics from a single, intelligent platform.
Global Returns Portal
Manage domestic and international returns in one view with carrier flexibility and negotiated rates.
Unified global portal with negotiated rates.
Primarily domestic returns; minimal international handling and carrier choice.
Integrated Tracking
Branded, real-time tracking linked to returns and support workflows for complete visibility.
Tracking connected to returns and CX integrations.
Basic tracking, often separate from returns process.
Compliance & Logistics
Built-in tax automation, duty drawback, and cross-border compliance tools.
Full compliance tools included in platform.
No built-in compliance or cross-border capabilities.
AI-Powered Automation
Backend agents optimize routing, detect fraud, and resolve issues before escalation.
AI-enabled routing and anomaly detection.
No AI-driven automation; relies heavily on manual oversight.
Transparent Pricing
One flat, capped rate—no surprise markups or percentage fees.
Transparent, predictable pricing.
Per-return or tier-based pricing; less predictable over time.
What Makes Swap Different?
Scale without limits—with a global-first platform that unifies operations.
