Retain revenue, build loyalty
Turn every return into another chance to keep the sale through credits and exchanges.
Global consistency
Your customers expect the same experience everywhere — Swap makes that possible with one portal for every market.
Smart automation
Rules and recommendations that make returns work for you, not against you.
Operational visibility
Your entire team gets real-time updates on returns performance and inventory impact.
Returns that actually return value.
Traditional returns systems are fragmented, refund-first, and blind to the insights that drive better decisions.
With Swap, returns become a revenue engine. Connected, intelligent, and built for modern global commerce.
One returns portal for every market, finally
A single hub for domestic and international returns — custom-branded and ready to scale. Swap’s portal streamlines refunds, exchanges, and restocking with real-time visibility for teams and customers alike.
- One global hub for every return with Swap Global
- Enables cross market consistency
- Fully branded, fully flexible, fully yours
Protect your margins. Grow your revenue.
Swap’s revenue-retention logic encourages store credit and exchanges over refunds, helping brands retain up to 10 % more revenue.
- Optimize refund logic to maximize profit per order
- Customize return rules by product, region, or scenario
- Turn returns into new purchases through instant credit
Reverse logistics automated.
Global returns logistics made simple. Swap connects your warehouses, carriers, and systems into a single network that runs on automation and insight.
- Built-in QC and warehouse visibility
- Pre-negotiated rates and carrier flexibility
- Faster refunds and customer communication
Returns data that powers your next move.
See the full picture
Track return reasons, refund types, and inventory impact in real time.
Turn data into direction
Identify trends to refine products, pricing, and fulfillment strategies.
Plan for profit
Use returns intelligence to balance stock, reduce waste, and forecast more accurately.
Integrate your systems and
watch returns generate . . . returns.
