52 results for “Duties and taxes” · Showing the first 50
- How to include Swap duties and taxes in your Shopify reportsThis article explains how to get the duties and taxes Swap Global calculates into your reporting, and why they don't appear in Shopify's own tax reports.
- Troubleshooting duties and taxes not calculating for Shopify ordersWhy duties and taxes may not be calculated for Shopify orders processed through Swap, and how to resolve each cause.
- Understanding Shopify taxes and duties on returns and exchanges (Returns V2)Swap can refund Shopify-calculated taxes and duties on returns, and charge them on exchange orders, using per-destination rules. This article explains how each exchange type is calculated and what customers see.
- Understanding duties and taxes on Global exchanges (Returns V2)Global exchanges let customers exchange items from international orders without recalculating duties and taxes. This article covers behaviour for each type.
- Getting started with international exchanges (Returns V2)The settings that affect exchanges on international orders in Returns V2 — multi-currency, market pricing, duties and taxes, and commercial invoices.
- How to enable tax and duty refunds for global returns (Returns V2)Taxes and duties can be refunded alongside the product price on returns, with per-destination rules for Global orders. This article covers the refund options, how non-inclusive taxes are handled, and the current
- Order Editing IntegrationThis article explains how to enable the Swap Global integration with the Order Editing app so that duties and taxes are automatically recalculated whenever a customer edits their order after checkout.
- Country-specific import tax ratesA country-by-country reference for import tax rates and de minimis thresholds, plus a guide to how VAT, GST, and other import tax names vary around the world.
- Filters, groupings, and example viewsA guide to using filters and groupings in Commerce Intelligence — includes filter and grouping options for both the Markets and Products pages, plus eight example views.
- Getting started with Commerce IntelligenceAn overview of Commerce Intelligence — how to access it, how the page layout works, and how its metrics differ from Shopify's analytics.
- Getting started with Swap GlobalThis article walks you through everything you need to do to set up Swap Global on your Shopify store for the first time.
- Handling commercial invoice discountsHow to correctly reflect discounts, BOGO offers, free items, samples, free shipping, and gifts on a commercial invoice without triggering customs issues.
- How Swap calculates landed costThis article explains what landed cost is, what it includes, and how Swap calculates and guarantees it for every international order.
- How to add Swap Global to a manual orderThis article explains how to apply a Swap Global shipping rate when creating a manual order in Shopify.
- How to create a DAP/DDU shipping zone in SwapHow to set up a dedicated DAP (Delivered At Place) shipping zone in Swap for countries that don't accept DDP, including the full list of countries where DAP is required.
- How to edit an exchange item on an open RMA (Returns V2)Add, change the variant or location of, or remove an exchange item on an open RMA directly from the Returns dashboard — including the effect on pricing, discounts, bonuses, and stock reservation.
- How to integrate with Purple DotHow to connect Purple Dot's pre-order checkout to Swap Global for tax and duty calculation, and the setup requirements to be aware of.
- How to manage domestic and international tax settings in ShopifyThis article explains how to configure Shopify's tax settings to work correctly alongside Swap Global — including when to disable international tax collection, how to handle VAT-inclusive pricing, and how to verify
- How to set up POS orders with Swap GlobalThis article explains how Swap Global handles cross-border orders placed through Shopify Point of Sale (POS), and what's needed to enable POS support.
- How to set up free shipping thresholds in Swap GlobalThis article explains how to configure free shipping for specific order value or weight thresholds within a shipping zone.
- How to use the Commerce Intelligence Markets pageHow to filter, group, and analyse your market performance data in Commerce Intelligence, including a full reference for every metric in the Markets page.
- Invoice DetailsThe Invoice Details Page provides a detailed invoice breakdown, including all associated transactions and aggregate country data.
- Label error — DHL or UPS — Transportation payer and duty/tax payer combination invalidDHL or UPS label error caused by an invalid combination of transportation payer, duty payer, and VAT settings. Most commonly seen on UPS Standard EU shipments.
- Managing pricing zonesPricing zones apply a consistent tax and pricing strategy acros multiple countries. This article cover both how pricing zones work and how to set them up.
- Metrics glossaryA complete reference for every metric in Commerce Intelligence — definitions, formulas, Shopify equivalents, and reconciliation guidance.
- Modifying the commercial invoiceHow to correct commercial invoice overages and shortages, handle a wrong shipping address, and keep duty and tax calculations accurate.
- Shipping zone configuration settingsThis article explains every configuration setting available within a shipping zone in Swap, so you know what each option does when creating or editing one.
- Swap Global: feature referenceThis article explains the key features available in Swap Global and how each one works.
- Tax Breakdown in Shopify CheckoutThe integration of Swap Global with Shopify's extensibility features significantly improves the checkout process, particularly for Shopify Plus stores.
- Tax ID and National ID requirements for returnsWhy a Tax or National ID is required for international returns and how missing it can block label creation or delay customs.
- The Swap guide to DDP vs DDUThis guide explains the difference between DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid) shipping, when each applies, and why Swap recommends DDP for the vast majority of international B2C shipments.
- Troubleshooting pricing issuesCommon causes of pricing discrepancies in Swap Global, and how to resolve each one.
- Troubleshooting tax discrepanciesIf a shipment sent as DDP (Delivered Duty Paid) still results in taxes or duties being charged to the recipient, there are several common causes to investigate.
- US tariff update — 24 July 2026: Section 301 forced-labor tariffs on imports from 60 economiesWhat the new Section 301 forced-labor tariffs mean for brands shipping to the US — rates by market, exemptions, and how to check your landed costs.
- Understanding Compliance HubExplains what Compliance Hub is, the five types of product compliance data it manages, and how that data keeps shipments moving through customs and flows into commercial invoices.
- Understanding IncotermsWhat Incoterms are, which ones matter for B2C e-commerce sellers, and how DDP and CIF affect the customer experience and duty obligations.
- Understanding Shopify MarketsThis article explains how Shopify Markets works, how it relates to shipping zones, and what to consider when setting up international markets alongside Swap Global.
- Understanding Swap Clear (US)An overview of Swap Clear, which supports merchants running B2B2C transactions internationally by reflecting transfer pricing logic throughout the supply chain — from checkout duties to customs documentation.
- Understanding commercial invoicesWhat a commercial invoice is, the information it must include, and best practices for keeping it accurate for customs clearance.
- Understanding cross-border complianceWhat cross-border compliance means for e-commerce sellers, the consequences of non-compliance, essential documentation for customs clearance, and best practices for smooth international shipping.
- Understanding customs clearanceWhat happens during customs clearance, the steps involved, how DDP and DAP affect the process, and how to avoid common delays.
- Understanding de minimis thresholdsWhat de minimis thresholds are, how they vary by country, and what the global trend toward removing them means for cross-border merchants.
- Understanding different pricing models (fixed vs dynamic pricing)Pricing zones apply a consistent pricing strategy across multiple countries using either dynamic or fixed pricing. This article covers how both models work, including importing fixed prices from Shopify, the currency
- Understanding different tax strategiesThe four tax strategies available in Swap Global — Checkout, Tax-Inclusive, Duty-Inclusive, and TLC-Inclusive — what each one does and how to enable it.
- Understanding multi-currency support (Returns V2)Learn how Swap displays prices in a customer's original purchase currency across the returns portal, exchange items, fees, refunds, and analytics.
- Understanding order summary & shipping line breakdowns in the checkout extensionThis article explains the two Swap Global checkout extensions for Shopify Plus — Order Summary Breakdown and Shipping Line Breakdown — what they display, how they're configured, and how to add them.
- Understanding platform variances between Swap and ShopifyThis article explains what platform variances are, why they occur, and how to interpret positive and negative variance values in your Swap Dashboard.
- Understanding shipping zones in Swap GlobalThis article explains what shipping zones are in Swap Global, what they control, and how they relate to Shopify Markets.
- Understanding split shipmentsThis article explains what split shipments are in Swap Global, how Swap handles orders fulfilled from multiple warehouses, and what to check in Shopify.
- Understanding tax breakdown in Magento checkoutThis article explains how the Swap Global Tax Breakdown Extension works in Magento 2, what charges are shown, and where the breakdown appears across your store.