Help centre

Global

Learn how to scale internationally with confidence, applying the right tax strategies to the right markets and guaranteeing your customers a total landed cost.

Getting Started

Set up Swap Global for the first time on your e-commerce platform, and get an overview of its core features.

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Tax Hub

Set up Tax Hub to track your tax obligations, configure tax settings, and understand your filing and liability reports.

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Managing Orders

Learn how to manage orders across different scenarios in Swap Global.

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Settings & Configurations

Configure Swap Global to work with your specific store setup.

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Troubleshooting

Diagnose and resolve common issues in Swap Global.

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Tax & Pricing Strategies

Learn how Swap Global calculates pricing, including Total Landed Cost and VAT-inclusive strategies.

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Shipping & Delivery Zones

Configure international shipping thresholds, zones, and free shipping options in Swap and Shopify.

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Integrations

Information about Global integrations

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Compliance Hub

Manage your compliance data and run health checks in Swap's Compliance Hub.

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Swap Label Printer (Orders Hub)

Set up, configure and use Swap's own label printing solution to print labels for international orders.

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