HomeFAQInternational Returns & ExchangesHow to handle international product returns best practices?

How to handle international product returns best practices?

Best practices: (1) set clear return windows and eligibility rules by region, (2) use a single portal for customers, (3) ensure customs-ready product data for cross-border movements, (4) standardise inspection/QC, and (5) encourage exchanges/store credit where appropriate to retain value. Swap Returns supports these workflows with a branded portal, automation rules, and global returns features.

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