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Swap runs the whole post-purchase journey—tracking, claims, returns—while Route covers only part of it.
Shopping Experience
Guided, intent-driven conversation
Passive, self-directed browsing
Product Discovery
Agent surfaces personalized
options in real time
Customer searches
and filters manually
Decision Support
Compares fit, style, and preferences automatically
Shopper compares options alone
Checkout
Completed in the same
conversation—voice or text
Separate checkout flow, manual input
Customer data
First-party keystroke-level intent data, end-to-end
Session data only, no intent signal
Returns
Built-in fit and sizing guidance reduces returns by up to 20%
No pre-purchase guidance, higher return rates
Brand Control
Fully merchant-controlled— voice, tone, recommendations
Static, template-driven, no personalization layer
700+ brands have already made the shift from static to agentic commerce
What makes Swap different?
Commerce that guides every shopper, and gives you the data to prove it.
See Swap’s Agentic Storefront in action
What to expect:
- Introduction to the Agentic Storefront and how it differs from traditional ecommerce and static storefronts
- Live walkthrough of guided product discovery, virtual try-on, and in-conversation checkout
- Review of merchant performance data: conversion, AOV, returns, and time on site
- Guidance on implementation, integrations, and time to value
Experience Swap Agentic Storefront today
Global market access
Unlock margin, momentum, and measurable growth
2x
Conversion rates
Compared to traditional browsing experiences
22%
Monthly AOV increase
Save more and work smarter by leveraging AI with Swap.
3x
Time spent on site
With deeper customer engagement
20%
Reduction in returns
With better sizing and fit guidance
One platform. The full picture.
Compare your old tools.
See how Swap stacks up.
Frequently asked questions
Book a free, 15-minute demo with a real human person
See your operations streamlined by the power of Swap.