8%
Average revenue boost
30%
Average savings increase
98%
Customer Retention Rate
CHRIS FORSCUTT
HEAD OF ECOMMERCE TECHNOLOGY
Since 2023, Swap has been a great partner — seamless Shopify integration, easy label generation, and a responsive team. Highly recommended.
CHANTELLE MOSS
HEAD OF CUSTOMER CARE
Swap transformed our business by automating processes, unlocking exchanges and gift cards, and providing powerful reporting. Returns are faster, customers happier, and the team is very helpful.
SOPHIE KENNETT
HEAD OF ECOMMERCE TECHNOLOGY
Swap replaced fragmented partners with one powerful platform — giving us visibility, control, and confidence across markets. From transparent duties to automated returns, they’ve streamlined ops and saved our team time.
ANN MCNULTY
HEAD OF CUSTOMER SERVICE
Swap streamlined our operations. We now ship globally from one 3PL with visibility, automated returns, and real-time control — all integrated with our WMS. What was complex is now simple and built for growth.
Agent-led discovery
Agent-led discovery transforms chat into an intelligent gateway—guiding intent, and giving shoppers the confidence to move from curiosity to conversion.
First-party intent capture
Agentic storefronts turn conversations into brand-owned first-party intent—structuring preferences, budget, and data directly from your customers.
2x higher conversion
Every recommendation honors availability, margin, shipping commitments, returns policy, landed cost, and regional logic to drive confident decisions and higher conversion.