Swap Shipping Products

Yes. Swap provides fully custom-branded tracking notifications for all customers, which can reduce 'where is my order?' inquiries by up to 40%. The platform supports omni-channel alerts via branded SMS and email.

Swap handles outbound and return shipping with pre-negotiated rates from leading global carriers. Its agentic AI-powered delivery intelligence shows which carriers are meeting commitments and where bottlenecks exist. Brands can tap into Swap's global network of carriers and logistics partners.

Swap Protect makes premium services available to brands and customers, including shipping protection and carbon offsetting. It also includes AI-powered status intelligence for predictive delivery updates, omni-channel branded notifications (SMS and email), live preview tools, and help desk integration (e.g. Gorgias).