HomeFAQGeneralReturns Operations & Economics (Cross-Border)How quickly should I process international refunds?

How quickly should I process international refunds?

Customers expect refunds within 3-5 business days of return receipt. Delays cause frustration, negative reviews, and chargebacks. Some brands like Zalando have reduced processing time through automation. Marketplace SLAs may dictate specific refund timescales. Swap Returns automates refund processing to speed up resolution.

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