HomeFAQGeneralFraud & Risk ManagementHow do chargeback rates differ for international orders?

How do chargeback rates differ for international orders?

International orders typically see 2-3x higher chargeback rates than domestic. Common causes: customer didn't recognise the charge (foreign merchant name), unexpected duty charges on arrival (DAP shipping), longer delivery times leading to impatience claims, and genuine fraud. DDP shipping prevents duty-related chargebacks entirely.

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