HomeFAQGeneralCustoms & DocumentationHow does customs clearance work for return shipments?

How does customs clearance work for return shipments?

Return shipments need customs documentation marked 'RETURN TO SELLER' or 'RETURNED GOODS' with the original export reference. This ensures the shipment isn't treated as a new import and avoids double-duty charges. Swap handles all backend paperwork for returns to ensure packages move through customs without added fees or delays.

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