HomeFAQDuties, Tariffs & CustomsDDP vs DAP & IncotermsWhat happens when a customer refuses to pay duties under DAP?

What happens when a customer refuses to pay duties under DAP?

The parcel is returned to sender or destroyed by customs. The seller loses shipping costs, the product, and the sale. The customer leaves a negative review and won't buy again. This is one of the strongest arguments for DDP.

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