HomeFAQCompliance & RegulationsData Privacy & Consumer RightsHow do I handle disputes and chargebacks from international customers?

How do I handle disputes and chargebacks from international customers?

Prevent disputes through transparency: clear pricing, accurate delivery estimates, and easy returns. If a chargeback occurs, respond within the card network's timeframe with evidence (tracking proof, delivery confirmation, communication records). International chargebacks are more complex due to currency conversion and cross-border documentation. Clear DDP pricing prevents most duty-related disputes.

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