Returns Header
Returns
Returns

Make service seamless.
Win loyal customers.

Exchanges, store credit, tax recovery, and insights on one platform. Retain revenue, save time, and feed your broader operations system with every return.

Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala
Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala
Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala
Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala
Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala
Drakes
Ed Hardy
Pangaia
Sandy Liang
Serge Denimes
AX Paris
Frankie
HHH
LOCI
Motel
NFD
PAT BO
Percival
Retro
Tala

See what Swap can do for your ops

What to expect:

  • Zero-pressure intro to the Swap platform
  • Walkthrough of a relevant use case
  • Overview of products and plans
  • Insight into integration & customer support
Experience Swap with a live demo
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Retain more revenue

Go beyond refunds—save money, boost loyalty, and scale efficiently.

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Less friction

Integrate with best-in-class couriers and logistics providers.

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Insights that pay off

Get real-time analytics and smart rules so you can automate workflows.

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Fast, branded experience

Offer instant exchanges and Shop Now credit to build loyalty with your customer.

It makes the returns/exchanges process really easy, and smooth for customers, saving us so much time. Love what Swap is doing!

Neem London
Operations Lead

Returns Management Solutions

The only global returns solution built for revenue retention, visibility, and control

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Traditional returns systems are fragmented, refund-first, and blind to the insights that drive better decisions.

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With Swap, returns become a revenue engine. Connected, intelligent, and built 
for modern global commerce.

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One returns portal for every market, finally

No more split systems or clunky workarounds. With Swap, domestic and international returns live in one seamless portal, custom-branded and built to scale with you.

  • One global hub for every return with Swap Global
  • Enables cross market consistency
  • Fully branded, fully flexible, fully yours
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Tip the balance sheet in your favor (by ~10%!)

Built-in logic that prioritizes exchanges and store credit over cash refunds, help you protect your profit.

  • Incentivize revenue-friendly return options
  • Customize return rules by product, region, or scenario
  • Drive up CLV with flexible, brand-aligned workflows
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Reverse logistics? Consider it handled.

From warehouse to refund, Swap simplifies the messy
middle of returns with built-in logistics, QC, and integrations
for 3PLs & WMS systems.

  • Speed up refunds with QC through our warehouse network
  • Benefit from pre-negotiated shipping rates & cut logistics costs
  • Seamless integration for clean, automated data flow
Returns Management Platform

Returns, exchanges & refunds made easy for everyone

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Know what’s coming back and why

Get real-time insights about returns initiated by customers anywhere in the world.

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Make a switch without
losing the sale

Offer seamless, instant exchanges to prevent outright refunds and protect your profit.

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Returns data that powers better inventory planning

Always know what to order when. Swap’s returns data helps reduce waste at every step.

FULL STACK PLATFORM

Integrate your systems and
watch returns generate . . . returns.

Platform Interface

See the Swap difference in action

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