Swap delivers critical insights to help you shape future collections and minimise returns

Swap delivers well packaged, easily consumable insights on what types of products are frequently returned and why
“Swap has given us the insights we need to make improvements across our collections”
Mr. Marvis


Get the full picture with Return Composition
Not all returns are created equal. Swap delves deep into the data so you can see the type and breakdown of products that are being returned and the reasons why


Solve for ‘why’ with return reasons
Make returns into a real time feedback loop that helps to identify and solve product issues. Customise return reason questions to as granular level as you want


Turn returns into a profit centre
Your swap dashboard shows all the returns that were converted to exchanges, as well as how much revenue is being generated through upsells

The exchange-first returns platform built for Shopify's top brands
