Insights

Insights

Swap delivers critical insights to help you shape future collections

We provide actionable insights on how to improve future collections, through better product descriptions, clearer sizing guides, and products better tailored to your customers' needs

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Detailed customer analytics

Swap delivers well packaged, easily consumable insights on what types of products are frequently returned and why. Filter by geography and product to drill down and inform future product collections
Insights

Get the full picture with return composition

Not all returns are created equal. Swap delves deep into the data so you can see the type and breakdown of products that are being returned and the reasons why
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Solve for ‘why’ with return reasons

Make returns into a real time feedback loop that helps to identify and solve product issues. Customise return reason questions to as granular level as you want
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Turn returns into a profit centre

Your swap dashboard shows all the returns that were converted to exchanges, as well as how much revenue is being generated through upsells
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Insights
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