Exchanges

Exchanges

An unparalleled exchange experience

When your customers have the wrong size or colour, Swap ensures they find the right replacement through our easy one click instant exchanges

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Customers can start an exchange anytime

Our platform lets customers start the process any time of the day, wherever they are. Our white label portal keeps your brand front and centre, offering a seamless exchange experience from start to finish
Exchanges

Fully integrate with your inventory

By fully integrating with your inventory, our platform knows what's in stock at all times. This means customers can order their replacement item immediately, hassle free
Exchanges

Exchange for anything

Customers can exchange for anything they want, not just changes in size or colour. If they pick a more expensive item, don't worry, our technology allows you to capture payments in your portal as if they were a first-time buyer
Exchanges

Save the sale with bonus store credits

Where a customer wants to return the item with no exchange, they are offered a bonus store credit, retaining revenue for your store all while giving a memorable customer experience
Exchanges

Always learning

We collect learnings from the consumer throughout the exchange process, and deliver the insights to inform your next product cycle and continue to drive down returns
Exchanges
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