dashboard for ecommerce returns showing new cord pant returns
Returns & Exchanges

Seamless returns & exchanges for your customers

Retain revenue throughout the return journey with seamless return, exchange and store credit offerings

Customers can start an exchange anytime

Our platform lets customers start the process any time of the day, wherever they are. Our white label portal keeps your brand front and centre, offering a seamless exchange experience from start to finish

Plug into our global network of logistics carriers.

Benefit from our negotiated shipping rates while letting us handle all carrier contracts and cross border shipments, saving you money and time

dashboard for ecommerce showing logistics carriers
returned products dashboard for ecommerce

Fully integrate with your inventory

By fully integrating with your inventory, our platform knows what's in stock at all times. This means customers can order their replacement item immediately, hassle free.

Exchange for anything

Customers can exchange for anything they want, not just changes in size or colour. If they pick a more expensive item, don't worry, our technology allows you to capture payments in your portal as if they were a first-time buyer

screenshot of ecommerce dashboard
Start your return journey with Swap today
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