Need more than returns?

Loop helps you handle returns. Swap helps you build an intelligent, unified operation flow - from returns to compliance to storefront.

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Powering 800+ Global Businesses

50%

Higher conversion

Compared to traditional browsing experiences

22%

Monthly AOV increase

Increase order value through better product discovery and guidance

3x

Time spent on site

With deeper customer engagement

20%

Reduction in returns

With better sizing and fit guidance

“With Global-e we had very little control... Swap is helping us bring our brand to more people; faster, smoother, and smarter.”

Luke Green 
Head of Ecommerce, Red Equipment

“Best rates that I can find, we will be partnering with Swap for the long haul.”

Florence Black
Operations Lead

“Swap has been critical in our global expansion, shipping from a US warehouse to all countries”

Samuel darcy
MANAGING DIRECTOR @ SERGE DENIMES

Global Expansion Support

Built-in tax automation, duty drawback, and landed cost protection make going cross-border as simple as domestic - works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Limited or no direct international sales and compliance capabilities.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, claims, and compliance in one AI-powered platform - eliminating tool sprawl and manual gaps.

Fully integrated platform for returns, tracking, and compliance.

Primarily focused on returns and exchanges, with separate tools required for tracking or compliance.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network worldwide - no lock-in. Optimise for speed, cost, and CX with negotiated rates.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to preferred carriers or workflows.

Transparent, Predictable Pricing

One clear, capped rate - no surprise markups, reconciliation headaches, or percentage-based fees.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing can erode margins over time.

Agentic Automation

AI detects delivery risks, routes returns smartly, and automates issue resolution before they escalate.

Built-in anomaly detection and smart routing.

Limited AI tools; many processes require manual intervention.

Global Expansion Support

Built-in tax automation, duty drawback, and landed cost protection make going cross-border as simple as domestic - works for physical goods, digital products, and services.

Cross-border tools with compliance and cost protection built in.

Limited or no direct international sales and compliance capabilities.

Integrated Post-Purchase Ecosystem

Swap combines returns, tracking, claims, and compliance in one AI-powered platform - eliminating tool sprawl and manual gaps.

Fully integrated platform for returns, tracking, and compliance.

Primarily focused on returns and exchanges, with separate tools required for tracking or compliance.

Carrier, Partner & Logistics Flexibility

Choose any carrier, 3PL, or partner network worldwide - no lock-in. Optimise for speed, cost, and CX with negotiated rates.

Full partner flexibility with negotiated rates.

Limited flexibility, often tied to preferred carriers or workflows.

Transparent, Predictable Pricing

One clear, capped rate - no surprise markups, reconciliation headaches, or percentage-based fees.

Flat-rate pricing with no hidden fees.

Per-return or percentage-based pricing can erode margins over time.

Agentic Automation

AI detects delivery risks, routes returns smartly, and automates issue resolution before they escalate.

Built-in anomaly detection and smart routing.

Limited AI tools; many processes require manual intervention.

Discover what’s possible with Swap

What to expect:

Personalized intro to Swap’s all-in-one platform
Flexible pricing options tailored to your business goals
Examples of brands scaling globally without hidden fees
Insight into integrations, onboarding, and ongoing support

Experience Swap today

From manual returns to intelligent operations.

If you’ve outgrown your returns app, you’re not alone. Swap unifies everything behind the scenes - so your teams can work faster, smarter, and globally.

Trusted by 500+ Global Brands

Transparent Pricing. Faster Payouts.

Cross-border compliance built in

Designed for how modern commerce really works.

Swap’s global-ready platform transforms complexity into clarity - turning every return, shipment, and refund into a growth opportunity.

The future of commerce is here.

Explore Platform

See how Swap powers every part of your store.

Swap vs. Loop

The Loop alternative built for global-first growth

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The Route alternative for end-to-end commerce ops.

Swap vs. Zonos

The Zonos alternative for full commerce infrastructure.

“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

Children holding Young Soles shoes in the air

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”