Returns

Returns

Your global returns partner

Your customers can start a return anywhere, anytime. Our solutions covers first mile, consolidation, customs clearance and final delivery with fully custom rules by region

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Put your returns on autopilot, with our fully customisable return policies

Set different return rules by geography, product type, and return reason. Giving global e-commerce the flexibility needed for a seamless returns experience
Returns

Consolidation at Local Hubs

For global e-commerce, Swap aggregates your returns through our warehouse partners across the US & EU and ships them back together, resulting in savings of up to 40% versus individual shipments. We also conduct value add services, such as product inspection and QA
Returns

Customs Clearance

Swap takes care of your international shipping end to end. Leveraging our global partnerships with DHL Express, Fedex & UPS, Swap digitally submits your customs paperwork, meaning your returns don’t get stuck in customs for days on end.
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