Queued Refunds

Queued Refunds

The only returns platform that offers innovative cash flow solutions to offset the negative impact of returns

Hold on to capital for longer to free up cash flow, gain added flexibility to help your business grow
Queued RefundsQueued RefundsQueued Refunds
Queued Refunds

Hold on to your return payments for longer

Swap's proprietary feature lets you hold onto return payments for longer. When you process a return in Shopify, the item is restocked but the refund payment is queued, meaning you keep hold of your cash for an extra 4-5 days

Queued Refunds

How it works

When you process a return on Shopify a refund is usually automatically triggered when the item is restocked to inventory. Our software temporarily breaks this link meaning the refund is processed several days later

Queued Refunds

No additional fees

Queued refunds come as part of your monthly Swap plan. No hidden interest rates, no personal guarantees. We keep things simple as possible

Queued Refunds

Manage your cash flow with Swap

We know how important managing your cash is. Every day counts. That's why at Swap we work to help smooth your cash flow through our queued refund technology and returns based funding


Queued Refunds

The exchange-first returns platform built for Shopify's top brands

dashboard for ecommerce returns for business owners

What our users say about swap

Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.

Phil Stace
Founder
Urban Excess

With Swap we’re able provide a positive returns and exchanges experience that goes above and beyond the traditional platforms we have used before. The Swap platform helps to build our brand identity out further with a solution that previously was only available to much bigger stores

Sam Carew
Founder
Elliott Footwear

Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform

Georgia Robinson
E-Commerce Manager
Article

Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.

Phil Stace
Founder
Urban Excess

With Swap we’re able provide a positive returns and exchanges experience that goes above and beyond the traditional platforms we have used before. The Swap platform helps to build our brand identity out further with a solution that previously was only available to much bigger stores

Sam Carew
Founder
Elliott Footwear

Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform

Georgia Robinson
E-Commerce Manager
Article

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