Hold on to your return payments for longer
Swap's proprietary feature lets you hold onto return payments for longer. When you process a return in Shopify, the item is restocked but the refund payment is queued, meaning you keep hold of your cash for an extra 4-5 days
How it works
When you process a return on Shopify a refund is usually automatically triggered when the item is restocked to inventory. Our software temporarily breaks this link meaning the refund is processed several days later
No additional fees
Queued refunds come as part of your monthly Swap plan. No hidden interest rates, no personal guarantees. We keep things simple as possible
Manage your cash flow with Swap
We know how important managing your cash is. Every day counts. That's why at Swap we work to help smooth your cash flow through our queued refund technology and returns based funding
What our users say about swap
Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.
With Swap we’re able provide a positive returns and exchanges experience that goes above and beyond the traditional platforms we have used before. The Swap platform helps to build our brand identity out further with a solution that previously was only available to much bigger stores
Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform
Exchanges are 100% the most important thing we look to achieve with returns. It creates a memorable customer experience and ensures they find products they love. With Swap we have found a solution that facilitates this for our customers.
With Swap we’re able provide a positive returns and exchanges experience that goes above and beyond the traditional platforms we have used before. The Swap platform helps to build our brand identity out further with a solution that previously was only available to much bigger stores
Now we can give our customers an easy path to exchange for a different size or color, or a new product altogether. It's like night and day compared to the manual process we had before. The Swap team is also super responsive whenever I have any question on returns or their platform
